Privacy Information

Who is responsible

Dublin Walking is the controller of personal information submitted through this website. Privacy questions and rights requests can be sent to info@dublinwalking.com.

Tour enquiries

The secure enquiry form stores the details you submit and creates a reference confirming receipt. This may include your name, email, preferred contact method, requested dates, group details, tour interests and practical requirements.

Do not include payment-card details, health records or other sensitive personal information. For school groups, describe needs generally and do not name individual children.

Why information is used

Dublin Walking uses enquiry information to answer questions, check availability, prepare proposals, administer requested pre-booking steps and keep a record of the resulting correspondence. The relevant legal bases are taking steps at your request before a contract and Dublin Walking’s legitimate interest in operating and protecting its enquiry service.

Storage, access and retention

Enquiries are stored with the website hosting provider and are available only through a protected owner view. Information is kept only as long as reasonably needed to answer the enquiry, administer any resulting booking, meet legal obligations and resolve disputes, then deleted or anonymised.

Service providers

The website hosting provider processes technical and enquiry data to operate the service. If you choose email or WhatsApp, those providers process information under their own privacy terms. Information is not sold for advertising.

Bookings and payments

Our enquiry form does not collect payment-card details. Booking and payment arrangements are confirmed with you before a tour is booked.

Your rights

Depending on applicable Irish and EU data-protection law, you may ask for access, correction, deletion, restriction or portability, or object to certain processing. You may also complain to the Irish Data Protection Commission. Some rights are limited where information must be retained for legal reasons.

Analytics and cookies

If you choose to allow analytics, Google Analytics 4 helps us understand page visits and actions such as booking-button clicks and accepted enquiries. It is not loaded before your choice. Advertising personalisation and Google signals are disabled in our tag configuration. Your name, contact details and enquiry text are not included in our analytics events. You can change your choice using Cookie settings in the footer. The hosting platform also processes technical data needed to deliver and protect the website.

Contact

Include an enquiry reference where possible when contacting info@dublinwalking.com.

Last reviewed: 16 September 2026.